SECURITY AND PRIVACY POLICY
Information on the Protection of Personal Data
At Koltukcuyuz, we place great importance on the secure processing and storage of your personal data in accordance with Law No. 6698 on the Protection of Personal Data ("Law"). We would like to inform our customers about the purposes and methods of collecting, processing, and transferring personal data, as well as your rights under the Law.
1. Methods of Collecting Personal Data
As Koltukcuyuz, in our capacity as the data controller and within the scope of our legal obligations under applicable legislation, we collect your personal data through verbal, written, or electronic means via channels such as our website, social media platforms, mobile applications, and similar tools. The data is collected for purposes including enabling access to our services, informing you about our campaigns (upon your consent), recording suggestions and complaints, improving service quality, and developing our commercial and business strategies.
2. Processing and Purposes of Personal Data
As the data controller, Koltukcuyuz may collect, record, store, update, and organize your personal or sensitive personal data obtained through call centers, written communication channels, social media pages, mobile communication, in-store interactions, and other means. Your data may be processed, classified, and stored for the duration necessary for their intended purpose or as required by law. Where necessary, and in accordance with legal requirements or service obligations, this data may be shared with our business partners, service providers, affiliated companies, public authorities, or other relevant third parties, both within Turkey and abroad.
Personal data may be processed for purposes such as providing services to our customers, informing you about our campaigns (upon your consent), recording feedback, improving service quality, and determining and implementing our business strategies, always in accordance with Law No. 6698 and related regulations.
3. Transfer of Personal Data
Koltukcuyuz will only transfer your personal data in accordance with your explicit consent or under the security and confidentiality principles outlined in the Law. Transfers may occur within Turkey or abroad with the necessary security measures in place. This may include our group companies, business partners, customers we serve, suppliers, audit firms, or public authorities with legal entitlement to request such data.
4. Rights of the Data Owner (as per Article 11 of the Law)
Koltukcuyuz acknowledges and will respond to the following rights of individuals regarding their personal data:
a) To learn whether koltukcuyuz.com is processing personal data and which data is being processed,
b) To obtain information about the purposes of data processing,
c) To learn which third parties, within or outside the country, personal data is transferred to,
d) To request correction of incomplete or inaccurate personal data,
e) To request deletion or destruction of personal data in accordance with the Law,
f) To request notification of these corrections or deletions to third parties to whom the data was disclosed,
g) To object to results that may arise from automated processing of personal data,
h) To request a copy of your personal data.
For any inquiries or concerns, please contact us.
Company Name: KOLTUCH OFİS MOB. SAN VE TİC. LTD. ŞTİ.
Phone: +90 (538) 541-7328
Tax Number: 5751071728
Address: Mahmutşevketpaşa Mah. Mithatpaşa Cad. Örnek Sk. No:23A
Email: [email protected]
Privacy and Security
Koltukcuyuz may request certain personal information from customers (such as name, age, interests, and email address) to provide better service. This information is stored on Koltukcuyuz servers and used exclusively for purposes such as periodic campaigns, special promotions tailored to customer profiles, and customer segmentation to avoid unwanted emails. Koltukcuyuz does not share this data with third parties, does not use it for non-operational or commercial purposes, and does not sell it.
Customer data will only be disclosed to official authorities when legally required.
Only the customer can access and update their information. It is not possible for others to access or modify this information. Your credit card details entered on the payment page are never stored on Koltukcuyuz or its service providers' servers. All payment transactions are processed securely between your device and the bank via Koltukcuyuz's interface.
Use of Cookies
Cookies are small text files stored on your computer or mobile device when you visit our website.
We use cookies to make our site easier to use and to tailor it to your interests and preferences. These cookies help websites recognize you and remember information such as your preferences for a more personalized experience.
Cookies also help improve the design and functionality of our website by collecting statistical data about user behavior.
Company Name: KOLTUCH OFİS MOB. SAN VE TİC. LTD. ŞTİ.
Phone: +90 (538) 541-7328
Address: Mahmutşevketpaşa Mah. Mithatpaşa Cad. Örnek Sk. No:23A
Email: [email protected]